AI answers inside a narrow lane.
Knowledge, keyword rules, budget, and safe reply policy are checked before anything reaches the customer.
Crisp × Telegram support operating layer
Give AI a narrow lane.Give operators the wheel.
Xrisp connects Crisp conversations, Telegram support rooms, and knowledge controls so routine replies move fast while risky moments stay human.
- Source firstOnly owned conversations enter the lane
- Policy before replyKnowledge, plan limits, and safe replies stay active
- Handoff readyOperators pause one conversation at a time
Features
Built for the messy middle between bot and team.
Operators keep the steering wheel.
Telegram topics mirror Crisp conversations, so handoff, resume, and customer context stay in the same working surface.
Every boundary is explicit.
Source ownership, plan limits, reply access, and delivery failures are visible instead of becoming silent automation.
Workflow
One path for every conversation.
- Crisp
A customer message arrives
Source ownership is checked before the conversation is accepted.
- Xrisp
The reply path is decided
Knowledge, automation state, handoff state, and plan limits resolve the next move.
- Telegram
The team sees the same thread
The team receives scoped updates without losing conversation context.
- Crisp
The customer gets one clean answer
Automated, keyword, safe, or operator reply returns to the original conversation.
Pricing
Start small. Keep the controls when volume grows.
The homepage shows entry paths. Full limits and permissions appear when you choose a plan.
Free
免费版
适合个人用户试用Monthly
基础版
适合小型团队Monthly
专业版
适合中型企业Monthly
企业版
适合大型企业Every plan keeps handoff and ownership checks intact.
FAQ
Short answers, no sales fog.
Ready to deploy?
Turn support automation into a controlled operating system.
Start with one workspace, then open automation, handoff, and knowledge policy as conversation risk becomes clear.
- Ownership checked
- Quota guarded
- Handoff ready