SaaS AI support suite

All-in-one AI operations for teams who run Crisp at scale.

Governed automation, knowledge intelligence, and human handoff in one calm command layer.

Automation coverage

68%

Median response

14s

Handoff SLA

< 45s

Ops console
AI live

Queue

24 active conversations

AI handles routine tickets while agents focus on escalation.

Confidence

0.91

Escalations

8 today

Next review

Weekly quality review · Monday 09:00

Live SLA

98.7% within target

Trusted by modern SaaS teams

FintechDevToolsMarketplacesHealthcareMedia

Everything your support org needs.

Designed for SaaS teams who want faster resolution without losing governance.

Policy-grounded answers

Governed AI replies with built-in compliance and audit trails.

Knowledge ingestion

Versioned docs, web sources, and markdown sync built for accuracy.

Human handoff

Live escalations with clear context and AI pause controls.

Quality insights

Conversation-level metrics with sentiment and deflection scores.

Multichannel scale

Crisp, Telegram, and email orchestration in one console.

Enterprise safeguards

RBAC controls, logging, and data retention you can trust.

Launch fast, iterate weekly.

A repeatable rollout built for SaaS operators who care about reliability.

01

Connect your workspace

Link Crisp and load your team settings in minutes.

02

Calibrate knowledge

Ingest docs, URLs, and markdown with version control.

03

Launch playbooks

Define routing, handoff, and AI response policies.

04

Measure + improve

Track CSAT and iterate on AI performance weekly.

SaaS readiness

Operate with confidence

Governance policies, audit logs, and escalation playbooks stay visible to every team.

CSAT uplift

+22%

Agent hours saved

38 / wk

Plans that scale with your support org.

Switch plans anytime and keep every workspace fully configured.

Starter

$0/mo

For lean teams validating AI support workflows.

  • 1 workspace
  • Core automations
  • Email support

Growth

Most popular
$49/mo

For scaling teams that need governance and insights.

  • Unlimited sessions
  • Advanced analytics
  • Priority support

Enterprise

Custom

For regulated orgs with custom SLAs and SSO.

  • Custom SLAs
  • Dedicated success
  • On-prem options

Documentation that keeps teams aligned.

Crisp integration, AI governance, and runbooks in one place.

Getting started

Connect Crisp, configure routing, and launch in under 15 minutes.

Knowledge sync

Learn how to ingest docs, URLs, and markdown knowledge.

Security guide

Understand logging, RBAC, and data retention controls.

Playbooks for modern support teams.

Tactical guidance on running AI support responsibly.

Playbooks

Deflection that feels human

How to blend AI accuracy with live agent confidence.

Governance

AI safety for support

Guardrails and review flows that keep teams compliant.

Channels

Scaling Telegram support

Run multi-channel support without burning out agents.

Move from reactive support to calm operations.

Start with the free plan, then scale into governance and analytics.

Answers to common SaaS questions.

Reach out if you need custom workflows or integrations.